Walmart greeters are making a comeback, according to a news blog on the corporate grocery giant’s website.
To set the tone for a good shopping experience for customers, beginning at the front doors, the retailer said its greeters play important role.
“Last year, we launched a pilot program that in many stores, moved our greeters from action alley back to the front door, and in others, introduced a brand-new position: customer host, an associate who greets customers, but also checks receipts where appropriate, assists with returns and helps keep entrances clean and safe.” the statement said.
Although the name for the role has changed, the reaction from customers in the test market has been positive. Walmart said the pilot program’s success has been so effective, these changes will be made in all U.S. stores by mid-summer.
The new program is expected to fill more than 9,000 new hourly positions with the chain.
Locally, two new Walmart Neighborhood Centers and one SuperCenter are expected to open soon.